ORDER ONLINE OR CALL US ON 0161 883 0054

FOR AFTERSALES SUPPORT CLICK HERE

Change Currency:

Questions:

Posted by David, Monday, 22 October 2018 on product Z4 21-Speed Folding Electric Mountain Bike 26" - Black

Question:

Hi Couple of questions 1) Can you buy replacement batteries for the Zipper, if so what is the make? 2) The wheels I assume are 26in However I’m 6 foot 2inc tall would the frame be suitable for me? I look forward to hearing from you

Answers:

  • Posted by Sales 1 on Monday, 22 October 2018
    Hello - thank you for your question. 1. Yes you can purchase replacement batteries for all Zipper products, these can be found on our website. The manufacturer of these are Zipper bikes. 2. The frame would be suitable for someone of your height.
Have a Comment to Add? Create an Account to Reply to this Question.
Posted by Mark, Monday, 22 October 2018 on product Z4 21-Speed Folding Electric Mountain Bike 26" - Black

Question:

Can the 25k restrictor be lifted?

Answers:

  • Posted by Sales 1 on Monday, 22 October 2018
    Hello - thank you for your question. We would not advise doing this for safety purposes.
Have a Comment to Add? Create an Account to Reply to this Question.
Posted by John Fox, Monday, 15 October 2018 on product Z4 21-Speed Folding Electric Mountain Bike 26" - Black

Question:

Hello, With the saddle at its maximum height what is the measurement from the top of the saddle to level ground the bike is standing on? Many thanks John Fox

Answers:

  • Posted by Sales 1 on Monday, 15 October 2018
    Hello - thank you for your question. The maximum seat height for this model is approximately 97cm.
Have a Comment to Add? Create an Account to Reply to this Question.
Posted by Denise, Friday, 14 September 2018 on product Z4 21-Speed Folding Electric Mountain Bike 26" - Black

Question:

Can you use this as a regular bike and use the electric assist as and when and how long does it take to recharge the battery?

Answers:

  • Posted by Sales 1 on Friday, 14 September 2018
    Hello - thank you for your question. Yes this bike can be used with or without the pedal assist. The battery takes approximately 6-8 hours to fully charge. I hope this helps you!
Have a Comment to Add? Create an Account to Reply to this Question.
Posted by kevin , Wednesday, 30 May 2018 on product Z4 21-Speed Folding Electric Mountain Bike 26" - Black

Question:

Where do I purchase new brake pad from for a z4 .

Answers:

  • Posted by Sales 1 on Wednesday, 30 May 2018
    Hello - Thank you for your question. All spare parts for the Zipper e-bikes can be found on our website. Here is a handy link to the spare parts page for the Z4: https://www.scootercity.co.uk/spares/shopby/z4_folding_mountain_e_bike/rear_wheel_brake_parts.html I hope this helps you!
Have a Comment to Add? Create an Account to Reply to this Question.
Posted by Stephen, Monday, 14 May 2018 on product Z4 21-Speed Folding Electric Mountain Bike 26" - Black

Question:

Is the battery removable?

Answers:

  • Posted by Sales 1 on Monday, 14 May 2018
    Hello - Thank you for your question. Yes the battery is removable,
Have a Comment to Add? Create an Account to Reply to this Question.
Posted by Joanne, Tuesday, 1 May 2018 on product Z4 21-Speed Folding Electric Mountain Bike 26" - Black

Question:

What distance does this bike be expected to travel on one single charge ?

Answers:

  • Posted by Sales 1 on Tuesday, 1 May 2018

    The Z4 e-bike travels approximately 40km on one signle charge depending on the weight of the user and motor use.

Have a Comment to Add? Create an Account to Reply to this Question.
Posted by Gail Mackay, Monday, 26 February 2018 on product Z4 21-Speed Folding Electric Mountain Bike 26" - Black

Question:

Hi, what are the dimensions when folded please. Can’t see this info.

Answers:

  • Posted by Sales 1 on Monday, 26 February 2018

    Hi the folded size is 1020mm long x 400mm wide x 900mm high.

Have a Comment to Add? Create an Account to Reply to this Question.
Posted by Gary Johnson, Monday, 9 October 2017 on product Z4 21-Speed Folding Electric Mountain Bike 26" - Black

Question:

Good morning. What is the guarantee on the bike? What is the guarantee on the battery? How much is the price to replace the battery? and also is the battery readily available? Do you stock all spares for the bike? Many thanks in advance. Gary Johnson.

Answers:

  • Posted by Sales 1 on Monday, 9 October 2017

    The bike and battery have a 6 month warranty, we do stock spare batteries and they are priced at £220.18. Please see the below link.

    https://www.scootercity.co.uk/spares/electric-bike-spares/zipper-z4-electric-bike-spare-parts/36v10ah-li-po-battey-for-z4-e-bike.html

    Addional spare parts can be found by selection the spare parts butto at the bottom of the product page.

Have a Comment to Add? Create an Account to Reply to this Question.
Posted by Robert Shackleton , Monday, 19 June 2017 on product Z4 21-Speed Folding Electric Mountain Bike 26" - Black

Question:

Hi there Does it come with a charger and can replacement battery be purchased

Answers:

  • Posted by Sales 1 on Monday, 19 June 2017
    Hi, Thank you for your question. Yes a charger is supplied. You can find a spare battery here: https://www.scootercity.co.uk/spares/electric-bike-spares/zipper-z4-electric-bike-spare-parts/36v10ah-li-po-battey-for-z4-e-bike.html
Have a Comment to Add? Create an Account to Reply to this Question.
Posted by Stu, Thursday, 20 April 2017 on product Z4 21-Speed Folding Electric Mountain Bike 26" - Black

Question:

I weigh 17 Stone and i am 6ft tall is this a suitable commuting bike and do the handle bars fold??

Answers:

  • Posted by Sales 1 on Thursday, 20 April 2017
    The max weight load is 120kg
Have a Comment to Add? Create an Account to Reply to this Question.

Ask a question and Give an answer. Help your fellow customer.

Ask Your Question

* Required Fields

click here