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Terms & Regulations
All our items are sold with a 7 day money back guarantee. If you receive
your item and are unhappy with your purchase for any reason you can
return it within 7 days for a refund minus our original shipping costs.
Items may only be returned UNUSED and in the original packaging.
If you need to return an item please visit www.nitrotek.co.uk/returns.php
for instructions and terms. We recommend using an insured courier
so that you will be covered if the item were to be lost or damaged
in the post. If an item is found to be faulty you will be refunded
for your postage costs up to a maximum of £10.00.
By purchasing from NitroTek.co.uk you are entering into a legally
binding contract and the following terms and conditions apply:
1. Please check your item BEFORE USE. Once fuel has been put into
your model only the radio control and engine are covered by a 3
month warranty. If you require details on how to check your model
before use please ask us.
2. The warranty covers manufacturing defects only. It does not cover
damage caused by miss-use or general wear and tear.
3. If you believe you have a faulty engine or radio please contact
us before returning for details.
4. These models are NOT TOYS. If you have no experience with nitro
models you will need to do some research on how to tune and set
your engine and also how to check it before use. We will offer advice
and help to newcomers as much as possible but are unable to accept
returns for items that have been damaged by incorrect use, from
customers who are unable to adjust their models or from customers
who have not fully checked their models before use.
5. Any item that is returned to us used and found to be not faulty
or not covered by the warranty will be subject to a £15 testing
fee. You will also need to pay the postage if you require the item
to be sent back to you.
6. Please note all specification and colours on our products are
subject to change without notice. All photo's used on this website
are are for guidance only and the actual product may vary slightly
from the displayed photo.
7. Due to the nature of the products we sell and the environment
they operated in, breakages can often occur. It is extremely difficult
to determine the level of use and the conditions that a product
may have been subjected to. For this reason we offer a Guarantee
for a period of 90 days from the day you received your purchase.
When claiming under a warranty the product or defective parts must
be retuned to us for examination. You will be notified by email
if your claim is valid. If the product or parts are not covered
by the warranty a quote will be supplied for repair or replacement
and the cost of returning the product or parts back to you. All
warranty claims decisions are final.
8 . The UK law is the applicable law.
NitroTek reserve the right to change any prices or details on our
site
WEEE Regulations:
The Waste Electrical and Electronic Equipment (WEEE) Directive
is now UK law. The legislation aims to make producers pay for the
collection, treatment and recovery of waste electrical equipment.
The regulations also mean that suppliers of equipment like high
street shops and internet retailers must allow consumers to return
their waste equipment free of charge.
The amount of WEEE we throw away is increasing by around 5% each
year, making it the fastest growing waste stream in the UK.
• Much of the UK’s WEEE ends up in landfill, where
the lead and other toxins it contains can cause soil and water contamination.
This can have a harmful effect on natural habitat, wildlife and
also human health.
• Many electrical items that we throw away can be repaired
or recycled. Recycling items helps to save our natural finite resources
and also reduces the environmental and health risks associated with
sending electrical goods to landfill.
Distributors of new Electric and Electronic Equipment (EEE) have
a part to play in reducing the amount of WEEE going into landfill
sites.
Nitrotek Ltd is obliged under these regulations
to offer our customers free take-back of their WEEE on a like-for-like
basis when they buy a new Electrical or Electronic product from
us.
For example, if a customer bought a new radio controlled car from
us we would accept their old radio controlled car and prevent it
going into a landfill site by disposing of it safely. Customers
must return their WEEE item to us within 28 days of purchasing their
new item.
Under the WEEE Regulations, all new electrical goods should now
be marked with the crossed-out wheeled bin symbol shown below:

Goods are marked with this symbol to show that they were produced
after 13th August 2005, and should be disposed of separately from
normal household waste so that they can be recycled.
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